Privacy Policy for Events
1. Introduction
Welcome to App-VenTur Team Building Events ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book and participate in our team building events, including our Champions Challenge program (collectively, the "Services").
This policy is prepared in compliance with the Swiss Federal Act on Data Protection (FADP). By booking our services or participating in our events, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is incorporated by reference into our Terms of Service for Team Building Events.
2. Data Controller
The entity responsible for the processing of your personal data (the data controller) is:
Company: App-VenTur
Address: [Company Address]
Email: legal@app-ventur.com
3. Information We Collect
We collect information that you provide directly to us, information that is collected during events, and information from third parties.
A. Information You Provide Directly
Booking Information: When you book an event through our online form (Tally.so), we collect information such as your name, email address, phone number, company name, and event requirements.
Organizational Information: We collect details about your organization, team size, event objectives, preferred dates, venue preferences, and any special requirements or accommodations needed.
Payment Information: Financial information necessary to process event payments, which may be processed through third-party payment processors.
Communications: If you contact us for inquiries, customization requests, or support, we will collect the information contained in your communications.
B. Information Collected During Events
Participant Information: Names and contact details of event participants, if provided by the booking organization.
Event Feedback: Post-event surveys, feedback forms, and satisfaction ratings you or your team members may provide.
Photos and Videos: With prior consent, we may capture photos or videos during events for marketing and promotional purposes.
Health and Safety Information: Any medical conditions, dietary restrictions, or accessibility requirements disclosed to ensure participant safety and comfort.
C. Information Collected Automatically
Website Usage Data: When you visit our website to learn about our services, we may collect information about your browsing behavior, IP address, browser type, and device information through cookies and similar technologies.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Event Services: To organize, coordinate, and deliver customized team building events, including venue arrangements, activity planning, and facilitator coordination.
- To Communicate With You: To confirm bookings, provide event details, send reminders, and respond to inquiries and requests.
- To Process Payments: To handle invoicing, payment processing, and financial record-keeping through secure third-party payment processors.
- To Ensure Safety and Accessibility: To accommodate special needs, dietary restrictions, medical conditions, and accessibility requirements to ensure all participants can safely enjoy our events.
- To Improve Our Services: To understand client needs, gather feedback, enhance event experiences, and develop new team building activities and programs.
- For Marketing and Promotional Purposes: With your consent, to share success stories, testimonials, event photos, and case studies on our website and marketing materials.
- For Legal Compliance and Protection: To comply with applicable legal obligations, enforce our terms, protect our rights and property, and ensure the safety of our participants and staff.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds under the FADP:
- Performance of a Contract: We process data necessary to provide the event services you requested, as part of our contract with you (our Terms of Service).
- Your Consent: We process sensitive data, such as health information and photos/videos, based on your explicit consent, which you provide when booking or participating in events.
- Legitimate Interests: We process some data for our legitimate business interests, such as improving our services and conducting marketing activities, provided that these interests do not override your fundamental rights and freedoms.
- Legal Obligations: We process data as necessary to comply with Swiss legal requirements, including tax and accounting obligations.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We will not share your personal information with third parties except in the following circumstances:
Service Providers
We may share your information with third-party vendors who perform services on our behalf, such as:
- Venue providers and facility managers
- Catering services and food suppliers
- Equipment rental companies
- Payment processors and financial services
- Photography and videography services (with consent)
- Insurance providers for event liability coverage
These providers are contractually obligated to safeguard your data and are not permitted to use it for their own purposes.
Other Circumstances
- Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request from a public authority in Switzerland.
- Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and/or that of our participants, clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure data transmission protocols (HTTPS/TLS encryption)
- Access controls and authentication requirements
- Regular security assessments and updates
- Staff training on data protection practices
- Secure physical storage of paper records
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
8. Your Data Protection Rights
Under the Swiss FADP, you have the following rights regarding your personal data:
- Right to Information and Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain legal limitations (e.g., accounting and tax record retention requirements).
- Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for marketing purposes.
- Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where we process your data based on consent (e.g., photos/videos for marketing), you have the right to withdraw that consent at any time.
To exercise any of these rights, please visit our Data Rights Request page or contact us at the address provided in Section 2.
9. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws:
- Booking and event coordination data: Retained for the duration of the event planning and delivery, plus a reasonable period afterward for feedback and follow-up.
- Financial records: Retained for at least 10 years as required by Swiss tax and accounting laws.
- Marketing materials (photos/videos): Retained until consent is withdrawn.
- Health and safety information: Deleted promptly after the event unless retention is required for legal claims.
When data is no longer needed, we will take steps to securely delete or anonymize it.
10. International Data Transfers
Your information may be transferred to — and maintained on — computers or facilities located outside of Switzerland where the data protection laws may differ. We will ensure that any such transfers comply with Swiss law and that appropriate safeguards are in place to protect your data, such as:
- Standard contractual clauses approved by Swiss authorities
- Adequacy decisions for transfers to countries with equivalent data protection
- Certification schemes such as Privacy Shield (where applicable)
11. Children's Privacy
Our team building events are designed for adult professionals and workplace teams. We do not knowingly collect personal data from individuals under the age of 16 without parental or guardian consent. If an organization books an event that includes participants under 16, we require that the organization obtain appropriate parental consent and provide us with emergency contact information.
12. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For detailed information about our use of cookies, please refer to our Cookie Policy.
13. Third-Party Links
Our website and communications may contain links to third-party websites and services (e.g., Tally.so for event booking). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. For significant changes, we may provide additional notice via email to our clients.
15. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your information, please contact us at:
Company: App-VenTur Team Building Events
Email: legal@app-ventur.com
Phone: [Contact Phone]
Address: [Company Address]
You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) if you believe we have not handled your personal data appropriately.